1. 110 Nights Trial:  
    Kurlon' offers a 110 night's trial for the mattress sold on the Kulon.com website. For all eligible purchases, customers are advised to contact customer service within 110 calendar days from the time of purchase. Cost of shipping will be borne by Kurlon. So, long as the product has not been moved out of the premises of the original delivery location. In all other cases, the customer will bear the differential shipping charges. We reserve the right to change or withdraw the 110 nights trial program at any point in time.
  2. Process For Returns:
    Please write to www.Kurlon.com with your order details within 110 calendar days from date of purchase to register your return request. Customer can write their views to productcomplaint@kurlon.org

  3. Exceptions to our policies (Warranty & 110 Nights Trail):
    • Misused products or tampered products will not be eligible for returns.
    • Mattress size will vary +/-12 mm in length, width & thickness. The user should allow minimum 72 hrs to the mattress as per instruction provided so that mattress will regain its original shape. Any size variation reported after 5 days from the date of purchase will not be covered under 110-night trial and warranty terms.
    • Any damage or defect not covered under the manufacturer's warranty
    • 110-night trial and warranty is limited to sagging of mattress and does not cover fabric damages such as a tear, stains, color fading, bleeding, soils and burns. Warranty does not cover preference in comfort level.
    • The original invoice with the company's seal and signature has to be presented for all warranty and return requests
  4. Shipping & Transportation:
    The company takes reasonable care to pack and ship the products in a safe manner, the sale is complete once the goods are delivered to the customer. If the goods are delivered in damaged condition, the customer has to inform the company immediately.

  5. Applicable law:
    All sales and interactions with Kurlon enterprise ltd shall be governed by and interpreted and construed in accordance with the laws of India. In case of any disputes with Kurlon enterprise ltd, the same shall be subject to courts/authorities/forums in Bengaluru only.